train attendant (EN)
ISCO 5111 · v1.2.1
Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.
Классификационные навыки не измеряют личное владение ими или будущие замещённые часы.
Исходные синонимы (EN)
- train on-board customer service representative
- train stewardess
- train on-board staff member
- train on-board steward
- train customer service representative
- train steward
- train on-board stewardess
Навыки и знания
Essential (EN) · 9
Optional (EN) · 26
- check carriages
- distribute local information materials
- assist passengers with timetable information
- implement marketing strategies
- restrict passenger access to specific areas on board
- facilitate safe disembarkation of passengers
- provide first aid
- give instructions to staff
- handle customer complaints
- use different communication channels
- manage the customer experience
- assist passengers in emergency situations
- service rooms
- identify customer's needs
- apply transportation management concepts
- show intercultural awareness
- manage lost and found articles
- demonstrate emergency procedures
- assist clients with special needs
- implement sales strategies
- read stowage plans
- check tickets throughout carriages
- be friendly to passengers
- answer questions about the train transport service
- maintain stock supplies for guest cabin
- handle guest luggage
Исследовать страну и горизонт
Отсутствующее исследование показано явно. Каталоговая страница не является прогнозом риска.
Для сообщения о проблеме можно скопировать точную ссылку на данные и передать её вручную. Личные ограничения сюда не входят.