victim support officer (EN)
ISCO 2635 · v1.2.1
Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.
Классификационные навыки не измеряют личное владение ими или будущие замещённые часы.
Исходные синонимы (EN)
- senior victims support officer
- victims caseworker
- victim service manager
- victim care officer
- victim assistance social worker
- victim service officer
- relief worker
- victime and witness support officer
- restorative justice officer
- domestic abuse support worker
- support coordinator
- victim support social worker
Навыки и знания
Essential (EN) · 65
- apply anti-oppressive practices
- provide social counselling
- social work theory
- support victims of human rights violations
- involve service users and carers in care planning
- work within communities
- meet standards of practice in social services
- empower social service users
- apply quality standards in social services
- apply case management
- apply problem solving in social service
- apply crisis intervention
- legal requirements in the social sector
- protect vulnerable social service users
- contribute to protecting individuals from harm
- develop professional identity in social work
- provide victim assistance
- provide support to social services users
- deliver social services in diverse cultural communities
- social sciences
- conduct interview in social service
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- plan social service process
- promote social change
- advocate for social service users
- prevent social problems
- make legislation transparent for users of social services
- negotiate with social service users
- promote service users' rights
- apply person-centred care
- support juvenile victims
- assess social service users' situation
- crisis intervention
- relate empathetically
- listen actively
- manage social crisis
- manage ethical issues within social services
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- work in a multicultural environment in health care
- address problems critically
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- develop professional network
- negotiate with social service stakeholders
- report on social development
- undertake continuous professional development in social work
- have computer literacy
- tolerate stress
- apply organisational techniques
- refer social service users
- organise social work packages
- communicate with social service users
- social justice
- consider social impact of actions on service users
- cooperate at inter-professional level
- company policies
- accept own accountability
- manage stress in the work place
- build helping relationship with social service users
Optional (EN) · 15
- crime victims' rights
- assess the development of youth
- support the positiveness of youths
- prepare youths for adulthood
- handle humanitarian response programs
- support traumatised children
- humanitarian aid actors
- legal compensation for victims of crime
- criminal law
- work on the effects of abuse
- promote the safeguarding of young people
- adolescent psychological development
- crime victims' needs
- support volunteers
- strategies for handling cases of sexual assault
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