ship steward/ship stewardess (EN)
ISCO 5111 · v1.2.1
Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Классификационные навыки не измеряют личное владение ими или будущие замещённые часы.
Исходные синонимы (EN)
- cruise ship guest services associate
- ferry steward
- ship guest services officer
- ship guest services associate
- cruise ship steward
- ship stewardess
- cruise ship guest services professional
- ferry stewardess
- cruise ship stewardess
- ship guest services professional
- ship steward
- cruise ship guest services officer
Навыки и знания
Essential (EN) · 21
- communicate verbal instructions
- comply with food safety and hygiene
- help to control passenger behaviour during emergency situations
- facilitate safe disembarkation of passengers
- greet guests
- handle customer complaints
- serve food in table service
- manage the customer experience
- communicate reports provided by passengers
- check passenger tickets
- health and safety measures in transportation
- maintain customer service
- deliver outstanding service
- assist passengers
- provide information to passengers
- manage on board hazards
- demonstrate emergency procedures
- handle veterinary emergencies
- provide food and beverages
- handle financial transactions
- follow verbal instructions
Optional (EN) · 24
- distribute local information materials
- physical parts of the vessel
- oversee guest laundry service
- implement marketing strategies
- provide first aid
- give instructions to staff
- use riverspeak to communicate
- use different communication channels
- service rooms
- assist at check-in
- identify customer's needs
- perform small vessel safety procedures
- show intercultural awareness
- manage lost and found articles
- prepare mixed beverages
- vessel safety equipment
- assist clients with special needs
- implement sales strategies
- prepare simple meals on board
- read stowage plans
- maintain stock supplies for guest cabin
- perform services in a flexible manner
- maintain vessel safety and emergency equipment
- handle guest luggage
Исследовать страну и горизонт
Отсутствующее исследование показано явно. Каталоговая страница не является прогнозом риска.
Для сообщения о проблеме можно скопировать точную ссылку на данные и передать её вручную. Личные ограничения сюда не входят.