user experience analyst (EN)
ISCO 2511 · v1.2.1
User experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person's perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- user experience officer
- user experience analysts
- usability analyst
Skills and knowledge
Essential (EN) · 18
- use experience map
- create prototype of user experience solutions
- interactive media
- cognitive psychology
- behavioural science
- assess users' interaction with ICT applications
- conduct quantitative research
- conduct research interview
- measure customer feedback
- human-computer interaction
- execute ICT user research activities
- analyse business requirements
- measure software usability
- application usability
- report analysis results
- define technical requirements
- software interaction design
- conduct qualitative research
Optional (EN) · 27
- Agile project management
- web analytics
- MDX
- visual presentation techniques
- XQuery
- identify technological needs
- apply systemic design thinking
- use access control software
- SPARQL
- World Wide Web Consortium standards
- forecast future ICT network needs
- resource description framework query language
- query languages
- LDAP
- manage localisation
- test system accessibility for users with special needs
- ICT project management methodologies
- LINQ
- online moderation techniques
- ICT system user requirements
- Process-based management
- lean project management
- identify ICT user needs
- create website wireframe
- N1QL
- software metrics
- perform market research
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