hospitality establishment security officer (EN)
ISCO 5414 · v1.2.1
Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.
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Source aliases (EN)
- hospitality establishment security manager
- hospitality security manager
- hospitality security officer
- hospitality establishment security guard
- hotel security manager
- hotel security officer
Skills and knowledge
Essential (EN) · 21
- human dynamics as part of hospitality security
- create solutions to problems
- deal with unforeseen incidents in hospitality
- comply with food safety and hygiene
- manage budgets
- manage staff
- perform internal investigations
- maintain incident reporting records
- protect important clients
- legal use-of-force
- manage health and safety standards
- manage security equipment
- handle surveillance equipment
- ensure hotel security
- ensure cross-department cooperation
- manage emergency evacuation plans
- detain offenders
- monitor work for special events
- undertake employee screening
- detect drug abuse
- manage outsourced security
Optional (EN) · 12
- tend to clients' personal items
- set standards for handling valuables
- handle customer complaints
- ensure protection of car parking
- procure hospitality products
- maintain customer service
- plan shifts of employees
- ensure the privacy of guests
- assist clients with special needs
- develop working procedures
- set payment handling strategies
- plan medium to long term objectives
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