train conductor (EN)
ISCO 5112 · v1.2.1
Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- train attendant
- rail conductor
- train guard
- railway conductor
- conductor on trains
Skills and knowledge
Essential (EN) · 23
- check carriages
- focus on passengers
- assist passengers with timetable information
- sell train tickets
- speak different languages
- supervise movement of passengers
- manage the customer experience
- assist passengers in emergency situations
- communicate clearly with passengers
- communicate reports provided by passengers
- ensure passenger comfort
- handle petty cash
- research passenger needs
- assist passengers
- provide information to passengers
- customs regulations for passengers
- handle stressful situations in the work place
- railway framework legislation
- operate railway communication systems
- passenger transport regulations
- answer questions about the train transport service
- assist disable passengers
- monitor customer inquiries
Optional (EN) · 2
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