waiter/waitress (EN)
ISCO 5131 · v1.2.1
Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
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Source aliases (EN)
- wait staff
- chef de rang
- waitress
- event server
- waiting staff
- waiter
- table waiter
Skills and knowledge
Essential (EN) · 29
- maintain personal hygiene standards
- comply with food safety and hygiene
- alcoholic beverage products
- maintain relationship with customers
- serve food in table service
- serve wines
- advise guests on menus for special events
- assist VIP guests
- attend to detail regarding food and beverages
- assist customers
- dietary regimes
- identify customer's needs
- food and beverages on the menu
- clean surfaces
- take food and beverage orders from customers
- maintain customer service
- measure customer feedback
- work in a hospitality team
- arrange tables
- welcome restaurant guests
- supervise food quality
- assist clients with special needs
- present menus
- process payments
- serve beverages
- prepare the restaurant for service
- prepare alcoholic beverages
- prepare hot drinks
- check dining room cleanliness
Optional (EN) · 14
- educate customers on tea varieties
- sparkling wines
- local area tourism industry
- maintain incident reporting records
- process reservations
- recommend wines
- decant wines
- prepare service trolleys
- educate customers on coffee varieties
- use food cutting tools
- laws regulating serving alcoholic drinks
- apply foreign languages in hospitality
- detect drug abuse
- prepare flambeed dishes
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