operations manager (EN)
ISCO 1321 · v1.2.1
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
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Source aliases (EN)
- division operations manager
- operations administrator
- operations supervisor
- operations general manager
- operations director
- business operations manager
Skills and knowledge
Essential (EN) · 24
- manage supplies
- manage budgets
- strive for company growth
- operations management
- manage staff
- apply change management
- manage profitability
- establish daily priorities
- corporate social responsibility
- ensure equipment availability
- project management
- develop staff
- evaluate employees
- quality standards
- supervise daily information operations
- manage logistics
- ensure equipment maintenance
- perform project management
- build business relationships
- energy conservation
- liaise with managers
- follow company standards
- make strategic business decisions
- supply chain management
Optional (EN) · 67
- create solutions to problems
- make investment decisions
- internal risk management policy
- advise on utility consumption
- perform risk analysis
- create project specifications
- maintain relationship with customers
- manage project information
- set quality assurance objectives
- handle customer complaints
- control financial resources
- evaluate project plans
- manufacturing processes
- oversee the facilities services budget
- maintain relationship with suppliers
- provide cost benefit analysis reports
- recruit employees
- support managers
- liaise with government officials
- facilities management in the organisation
- estimate profitability
- contract law
- oversee quality control
- interpret financial statements
- negotiate terms with suppliers
- outsourcing strategy
- maintain customer service
- organisational resilience
- manage major incidents
- negotiate with stakeholders
- advise on efficiency improvements
- write work-related reports
- meet deadlines
- assess supplier risks
- employment law
- perform procurement processes
- develop business case
- information confidentiality
- impart business plans to collaborators
- adhere to organisational guidelines
- develop revenue generation strategies
- supervise work
- promote innovative infrastructure design
- database quality standards
- make data-driven decisions
- promote facilities management services
- manage project metrics
- manage maintenance operations
- quality assurance methodologies
- manage several projects
- plan buildings maintenance work
- security regulations
- perform quality audits
- budget for financial needs
- create a financial report
- control of expenses
- estimate duration of work
- train employees
- assess financial viability
- accounting
- align efforts towards business development
- insourcing strategy
- manage standard enterprise resource planning system
- shape organisational teams based on competencies
- implement corporate governance
- manage facilities services
- perform resource planning
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