social services manager (EN)
ISCO 1344 · v1.2.1
Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- social and care services manager
- social care team manager
- frontline manager
- older adults social services manager
- social and community services manager
- adult social services manager
- social services co-ordinator
- social services team manager
- social services team leader
- social care manager
- residential home manager
- social services delivery manager
- health and social care service manager
- elderly homes manager
- care service manager
- policy manager
- manager of social service
- children's social services manager
Skills and knowledge
Essential (EN) · 56
- implement marketing strategies
- customer service
- monitor regulations in social services
- manage a social work unit
- manage government funding
- involve service users and carers in care planning
- work within communities
- apply quality standards in social services
- manage staff
- legal requirements in the social sector
- contribute to protecting individuals from harm
- deliver social services in diverse cultural communities
- social sciences
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- plan social service process
- promote social change
- advocate for social service users
- prevent social problems
- use person-centred planning
- show intercultural awareness
- perform public relations
- set organisational policies
- assess social service users' situation
- relate empathetically
- adolescent psychological development
- listen actively
- manage social crisis
- manage ethical issues within social services
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- manage fundraising activities
- promote social awareness
- provide safeguarding to individuals
- report on social development
- carry out social work research
- consider economic criteria in decision making
- manage budgets for social services programs
- build business relationships
- advocate for others
- evaluate staff performance in social work
- communicate with social service users
- cooperate at inter-professional level
- strategies for handling cases of elder abuse
- accept own accountability
- influence policy makers on social service issues
- manage stress in the work place
- analyse community needs
- comply with legislation in social services
- build helping relationship with social service users
Optional (EN) · 58
- handle children's problems
- apply conflict management
- maintain relations with local representatives
- manage budgets
- protect client interests
- tend to elderly people
- impact of social contexts on health
- liaise with local authorities
- assess the development of youth
- build community relations
- meet standards of practice in social services
- government policy implementation
- support social service users in skills management
- communicate about youth's well-being
- organise operations of residential care services
- organisational policies
- manage emergency procedures
- manage health and safety standards
- ensure public safety and security
- government social security programmes
- conduct interview in social service
- financial management
- disability care
- oversee quality control
- maintain relationships with government agencies
- older adults' needs
- organise facility activities
- implement care programmes for children
- apply strategic thinking
- coordinate care
- communicate with others who are significant to service users
- budgetary principles
- manage administrative systems
- apply person-centred care
- plan shifts of employees
- respond to enquiries
- personnel management
- promote the safeguarding of young people
- contribute to the safeguarding of children
- health care system
- pedagogy
- support children's wellbeing
- communicate with youth
- social security law
- ensure compliance with policies
- develop professional network
- present reports
- apply organisational techniques
- provide improvement strategies
- develop social security programmes
- manage health and safety
- train employees
- maintain relations with children's parents
- advise on social security benefits
- child protection
- public housing legislation
- manage government policy implementation
- supervise children
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