railway station manager (EN)
ISCO 1324 · v1.2.1
Railway station managers are in charge of organising tasks linked to the operation of train stations. Their tasks cover the organisation of the maintenance and repairment works for buildings and interior equipment. They care for the comfort, service, safety and security of passengers, other clients and the commercial use of buildings. Depending on the size of the station, the number of staff that railway station managers are directly responsible for can be high.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- station director
- head of station
- station master
- manager of railway station
Skills and knowledge
Essential (EN) · 22
- assess railway operations
- lead a team
- maintain relationship with customers
- work in a rail transport team
- handle customer complaints
- maintain relationship with suppliers
- comply with legal regulations
- use different communication channels
- follow-up actions resulting from railway facilities inspections
- handle incidents
- engage with rail stakeholders
- maintain computerised records of railway traffic
- health and safety measures in transportation
- maintain customer service
- enforce railway safety regulations
- coordinate rail services
- railway framework legislation
- operate railway communication systems
- track train delays
- rail infrastructure
- have computer literacy
- improve rail service delivery
Optional (EN) · 1
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