retail department manager (EN)
ISCO 1420 · v1.2.1
Retail department managers are responsible for activities and staff in a section in a store.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- department sales manager
- head of department (retail)
- departmental manager
- section manager
- general store department manager
- outlet store department manager
- general retail section manager
- retail department head
- general merchandise department manager
- concession shop departmental manager
Skills and knowledge
Essential (EN) · 18
- implement marketing strategies
- ensure compliance with legal requirements
- order supplies
- manage budgets
- carry out sales analysis
- manage staff
- manage revenue
- employment law
- maximise sales revenues
- ensure compliance with purchasing and contracting regulations
- monitor proper product handling
- implement sales strategies
- set sales promotions
- set sales goals
- supervise sales activities
- control of expenses
- monitor customer service
- company policies
Optional (EN) · 22
- create solutions to problems
- maintain relationship with customers
- examine merchandise
- maintain relationship with suppliers
- recruit employees
- apply business acumen
- analyse consumer buying trends
- improve business processes
- accounting techniques
- measure customer feedback
- evaluate employees
- meet deadlines
- perform procurement processes
- teamwork principles
- manage inventory
- train employees
- show diplomacy
- manage theft prevention
- motivate staff to reach sales targets
- negotiate buying conditions
- communication principles
- perform market research
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