process officer (EN)
ISCO 2421 · v1.2.1
Process officers identify, document and maintain the processes that are necessary to be implemented for an organisation. They review existing processes, evaluate improvements with stakeholders, draft internal documents and support the operations of the organization to meet the key KPIs.
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Source aliases (EN)
- process administrator
- process management coordinator
- process improvement officer
- process administration specialist
- coordinator process management
- continuous improvement officer
- business process improvement coordinator
- process improvement coordinator
- customer process coordinator
- business process advisor
- process support officer
- process coordinator
- chief process officer
- processing officer
- business process officer
- process improvement advisor
Skills and knowledge
Essential (EN) · 17
- analyse legal evidence
- check processing parameters
- analyse scientific data
- measure effectiveness of the service provided
- provide necessary documents
- operations department processes
- improve business processes
- management department processes
- manage processes
- identify process improvements
- review development process of an organisation
- analyse external factors of companies
- provide improvement strategies
- define organisational standards
- Process-based management
- create documented procedures
- surveillance methods
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