aftersales service manager (EN)

ISCO 1221 · v1.2.1

Aftersales service managers are responsible for the lifecycle of the products delivered to customers for at least the warranty period, after which, in accordance with customer needs, for the sale of spare parts and technical support. They recruit the staff and collaborators, exercise leadership, and follow KPIs for products stocks, margins and orders. Ensure that safety rules and procedures are followed by the whole team. Manage the claims and guarantee-related processes.

Classification skills are not a measurement of your proficiency or future displaced hours.

Source aliases (EN)

after sales service manager
aftersales coordinator

Skills and knowledge

Essential (EN) · 8

Optional (EN) · 7

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ESCO source

Skill-profile source trace

Copy the exact data reference for a manual error report. Personal constraints are excluded.

Reference for manual reporting

{
  "kind": "data_issue_reference",
  "release_id": "indicative-public-2026-11-05-v3",
  "occupation_id": "esco:a2ade835-81c2-452e-a4d8-a90348bbe378",
  "record_ref": {
    "package_id": "esco-career-skills-1.2.1",
    "package_version": "1.0.0",
    "table": "skill_profiles",
    "id": "skills-a2ade835-81c2-452e-a4d8-a90348bbe378"
  }
}