chief conductor (EN)
ISCO 5112 · v1.2.1
Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also carry out commercial activities such as ticket control and selling, and provide support and information to passengers as well as gastronomic services.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- train conductors supervisor
- train crew supervisor
- chief guard
- chief train conductor
- conductor crew supervisor
- train chief conductor
- train conductor
Skills and knowledge
Essential (EN) · 24
- apply tramway regulations
- check carriages
- communicate with customers
- operate electronic payment terminals
- help to control passenger behaviour during emergency situations
- ensure implementation of safe driving practices
- sell train tickets
- monitor train schedules
- speak different languages
- assist passengers in emergency situations
- communicate clearly with passengers
- communicate reports provided by passengers
- ensure passenger comfort
- handle petty cash
- provide information to passengers
- handle stressful situations in the work place
- railway framework legislation
- operate railway communication systems
- passenger transport regulations
- control the opening and closing of train doors
- check tickets throughout carriages
- answer questions about the train transport service
- provide information on train routes
- assist disable passengers
Optional (EN) · 2
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