tourist information officer (EN)
ISCO 4221 · v1.2.1
Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- tourist receptionist
- tourist point information officer
- tourist information agent
- tourist assistant
- tourist centre officer
Skills and knowledge
Essential (EN) · 24
- distribute local information materials
- communicate with customers
- comply with food safety and hygiene
- produce content for tourism brochures
- local area tourism industry
- quote prices
- process booking
- provide tourism related information
- handle personal identifiable information
- identify customer's needs
- assist visitors
- maintain customer service
- demonstrate intercultural competences in hospitality services
- provide directions to guests
- process reservations
- maintain customer records
- build a network of suppliers in tourism
- collect tourist information
- respond to customers' inquiries
- apply foreign languages in tourism
- develop tourist information materials
- coordinate efforts of stakeholders for destination promotion
- geographical areas relevant to tourism
- devise special promotions
Optional (EN) · 23
- sell tickets
- engage local communities in the management of natural protected areas
- manage conservation of natural and cultural heritage
- use e-tourism platforms
- virtual reality
- promote virtual reality travelling experiences
- improve customer traveling experiences with augmented reality
- apply social media marketing
- ecotourism
- support local tourism
- educate on sustainable tourism
- self-service technologies in tourism
- support community-based tourism
- work in a hospitality team
- augmented reality
- ensure client orientation
- sell souvenirs
- manage visitor flows in natural protected areas
- process payments
- integrate content into output media
- build business relationships
- perform services in a flexible manner
- organise cultural events
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