funeral services director (EN)
ISCO 5163 · v1.2.1
Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork. Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- cemetery manager
- funeral home worker
- bereavement manager
- crematorium supervisor
- burial ground custodian
- crematorium operator
- cemetery caretaker
- mortician
- funeral director
- crematorium technician
Skills and knowledge
Essential (EN) · 20
- maintain personal hygiene standards
- manage budgets
- greet guests
- develop organisational policies
- manage staff
- advise on funeral services
- recruit employees
- promote human rights
- maintain customer service
- provide directions to guests
- administer appointments
- oversee cremations
- develop professional network
- apply organisational techniques
- apply health and safety standards
- train employees
- show diplomacy
- manage financial aspects of a company
- business knowledge
- prepare ceremonial locations
Optional (EN) · 25
- respond to visitor complaints
- business management principles
- work ergonomically
- provide visitor information
- liaise with local authorities
- perform religious ceremonies
- control minor maintenance
- embalm bodies
- apply business acumen
- transfer coffins
- provide emotional support to the bereaved
- assist with funeral planning
- coordinate catering
- analyse financial performance of a company
- maintain professional administration
- operate cremation equipment
- relate empathetically
- keep personal administration
- dress bodies
- prepare coffins for cremation
- manage emergency evacuation plans
- manage maintenance operations
- manage funeral equipment
- maintain inventory of tools
- drive vehicles in processions
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