sales engineer (EN)
ISCO 2433 · v1.2.1
Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- coach sales technician
- bus and coach sales technician
- bus sales technician
- bus and coach sales engineer
- heavy vehicle sales engineer
- PCV sales technician
- LGV sales engineer
- bus sales engineer
- LGV sales technician
- light vehicle sales technician
- light vehicle sales engineer
- coach sales engineer
- PCV sales engineer
- heavy vehicle sales technician
Skills and knowledge
Essential (EN) · 23
- purchase vehicle parts
- calculate costs of repair operations
- implement marketing strategies
- maintain vehicle records
- check finished vehicles for quality control
- prospect new customers
- ensure compliance with warranty contracts
- negotiate sales contracts
- consumer protection
- manage vehicle services' financial resources
- coordinate automotive repair and maintenance service
- provide customer information related to repairs
- implement sales strategies
- keep up-to-date on manufacturer's policies
- issue sales quotations for repairs or maintenance
- achieve sales targets
- maintain customer records
- build business relationships
- apply health and safety standards
- provide customer follow-up services
- apply territory planning
- advise customers on motor vehicles
- maintain parts inventory
Optional (EN) · 19
- car controls
- drive vehicles
- e-procurement
- organise storage facilities
- types of vehicles
- inventory management rules
- capital goods industry
- carry out repair of vehicles
- use communication techniques
- perform road testing of vehicles
- maximise sales revenues
- teamwork principles
- purchase automotive equipment
- apply technical communication skills
- supply chain principles
- electrical wiring plans
- parts pricing
- think proactively
- interpret electrical diagrams
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