passenger fare controller (EN)
ISCO 5112 · v1.2.1
Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.
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Source aliases (EN)
- controller
- ticket inspector
- controller of cable vehicle fares
- ticket conductor
- passenger ticket controller
- fare controller
- passenger ticket attendant
- cable vehicle attendant
- ticket controller
Skills and knowledge
Essential (EN) · 24
- apply tramway regulations
- communicate with customers
- operate electronic payment terminals
- help to control passenger behaviour during emergency situations
- facilitate safe disembarkation of passengers
- provide first aid
- act reliably
- assist passengers in emergency situations
- communicate clearly with passengers
- handle personal identifiable information
- handle petty cash
- check passenger tickets
- assist passengers
- provide information to passengers
- customs regulations for passengers
- listen actively
- lift heavy weights
- check tickets throughout carriages
- be friendly to passengers
- answer questions about the train transport service
- adhere to transportation work schedule
- collect fares
- perform services in a flexible manner
- assist disable passengers
Optional (EN) · 8
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