client relations manager (EN)
ISCO 2431 · v1.2.1
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
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Source aliases (EN)
- customer service executive
- client service manager
- client relationship manager
- customer service representative
- consumer relations manager
- client manager
- customer service manager
- CRM manager
- client service representative
Skills and knowledge
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