homelessness worker (EN)
ISCO 2635 · v1.2.1
Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets. They present them with services available to homeless people starting from hostel vacancies to financial aid services. They may have to cope with persons with mental health problems, addictions or victims of domestic or sexual abuse.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- homelessness guidance worker
- housing options and advice worker
- homelessness support worker
- homelessness social worker
- homeless care worker
- homeless support worker
- homelessness case worker
- homeless advice worker
- homeless guidance worker
- homelessness care worker
- homelessness advice worker
- homelessness team worker
- homeless case worker
- homeless social worker
- homeless team worker
Skills and knowledge
Essential (EN) · 65
- apply anti-oppressive practices
- perform street interventions in social work
- provide social counselling
- social work theory
- involve service users and carers in care planning
- work within communities
- meet standards of practice in social services
- empower social service users
- apply quality standards in social services
- apply case management
- apply problem solving in social service
- apply crisis intervention
- legal requirements in the social sector
- protect vulnerable social service users
- contribute to protecting individuals from harm
- develop professional identity in social work
- provide support to social services users
- deliver social services in diverse cultural communities
- social sciences
- conduct interview in social service
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- plan social service process
- older adults' needs
- promote social change
- advocate for social service users
- prevent social problems
- make legislation transparent for users of social services
- negotiate with social service users
- promote service users' rights
- apply person-centred care
- assess social service users' situation
- relate empathetically
- listen actively
- manage social crisis
- manage ethical issues within social services
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- evaluate older adults' ability to take care of themselves
- work in a multicultural environment in health care
- address problems critically
- assist the homeless
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- develop professional network
- negotiate with social service stakeholders
- report on social development
- undertake continuous professional development in social work
- have computer literacy
- tolerate stress
- apply organisational techniques
- refer social service users
- organise social work packages
- communicate with social service users
- social justice
- consider social impact of actions on service users
- cooperate at inter-professional level
- company policies
- accept own accountability
- manage stress in the work place
- build helping relationship with social service users
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