ship steward/ship stewardess (EN)
ISCO 5111 · v1.2.1
Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- cruise ship guest services associate
- ferry steward
- ship guest services officer
- ship guest services associate
- cruise ship steward
- ship stewardess
- cruise ship guest services professional
- ferry stewardess
- cruise ship stewardess
- ship guest services professional
- ship steward
- cruise ship guest services officer
Skills and knowledge
Essential (EN) · 21
- communicate verbal instructions
- comply with food safety and hygiene
- help to control passenger behaviour during emergency situations
- facilitate safe disembarkation of passengers
- greet guests
- handle customer complaints
- serve food in table service
- manage the customer experience
- communicate reports provided by passengers
- check passenger tickets
- health and safety measures in transportation
- maintain customer service
- deliver outstanding service
- assist passengers
- provide information to passengers
- manage on board hazards
- demonstrate emergency procedures
- handle veterinary emergencies
- provide food and beverages
- handle financial transactions
- follow verbal instructions
Optional (EN) · 24
- distribute local information materials
- physical parts of the vessel
- oversee guest laundry service
- implement marketing strategies
- provide first aid
- give instructions to staff
- use riverspeak to communicate
- use different communication channels
- service rooms
- assist at check-in
- identify customer's needs
- perform small vessel safety procedures
- show intercultural awareness
- manage lost and found articles
- prepare mixed beverages
- vessel safety equipment
- assist clients with special needs
- implement sales strategies
- prepare simple meals on board
- read stowage plans
- maintain stock supplies for guest cabin
- perform services in a flexible manner
- maintain vessel safety and emergency equipment
- handle guest luggage
Explore a country and horizon
Missing research stays explicit. A catalog page is not a risk forecast.
Copy the exact data reference for a manual error report. Personal constraints are excluded.