ICT documentation manager (EN)
ISCO 1330 · v1.2.1
ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- IT documentation manager
- ICT documentation managers
- documentation manager
- technical communication manager
Skills and knowledge
Essential (EN) · 18
- develop information standards
- ensure compliance with legal requirements
- disseminate internal communications
- manage budgets
- define technology strategy
- manage human resources
- industrial software
- ICT project management
- manage content metadata
- business processes
- legal requirements of ICT products
- manage content development projects
- provide guidelines for content development
- identify legal requirements
- apply organisational techniques
- content development processes
- perform resource planning
- manage information sources
Optional (EN) · 19
- systems development life-cycle
- set quality assurance objectives
- apply change management
- maintain relationship with suppliers
- identify market requirements for ICT documentation
- crowdsourcing strategy
- outsourcing strategy
- plan digital marketing
- ICT help platforms
- monitor technology trends
- track key performance indicators
- usability engineering
- manage localisation
- develop media strategy
- quality assurance methodologies
- identify ICT user needs
- document management
- insourcing strategy
- supplier management
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