public housing manager (EN)
ISCO 1344 · v1.2.1
Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- housing authority manager
- housing officer
- public housing officer
- housing policy analyst
- estates manager
- housing policy manager
Skills and knowledge
Essential (EN) · 72
- business management principles
- implement marketing strategies
- customer service
- maintain relations with local representatives
- monitor regulations in social services
- perform risk analysis
- manage government funding
- protect client interests
- involve service users and carers in care planning
- liaise with local authorities
- work within communities
- government policy implementation
- apply quality standards in social services
- evaluate social work program's impact
- legal requirements in the social sector
- ensure information transparency
- contribute to protecting individuals from harm
- government social security programmes
- deliver social services in diverse cultural communities
- social sciences
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- establish daily priorities
- plan allocation of space
- corporate social responsibility
- advocate for social service users
- prevent social problems
- use person-centred planning
- budgetary principles
- show intercultural awareness
- perform public relations
- set organisational policies
- assess social service users' situation
- relate empathetically
- listen actively
- manage social crisis
- manage ethical issues within social services
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- work in a multicultural environment in health care
- address problems critically
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- ensure compliance with policies
- manage fundraising activities
- promote social awareness
- psychology
- provide safeguarding to individuals
- report on social development
- undertake continuous professional development in social work
- carry out social work research
- apply organisational techniques
- consider economic criteria in decision making
- provide improvement strategies
- manage budgets for social services programs
- build business relationships
- advocate for others
- evaluate staff performance in social work
- communicate with social service users
- social justice
- cooperate at inter-professional level
- public housing legislation
- accept own accountability
- influence policy makers on social service issues
- manage stress in the work place
- analyse community needs
- comply with legislation in social services
- build helping relationship with social service users
Optional (EN) · 16
- create solutions to problems
- manage budgets
- build community relations
- manage staff
- apply change management
- maintain relationships with government agencies
- promote social change
- investigate social security applications
- respond to enquiries
- procurement legislation
- ensure cross-department cooperation
- social security law
- perform project management
- develop social security programmes
- advise on social security benefits
- manage government policy implementation
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