secretary (EN)
ISCO 4120 · v1.2.1
Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- executive secretary
- administrative assistant
- assistant
- front office secretary
- corporate secretary
- office administrative assistant
- school secretary
- private secretary
- secretarial assistant
- office worker
- typist
- office receptionist
- head secretary
- city administrator secretary
- personal assistant
- front office clerk
Skills and knowledge
Essential (EN) · 22
- use spreadsheets software
- disseminate internal communications
- maintain internal communication systems
- file documents
- organise business documents
- monitor staff absences
- keep task records
- process commissioned instructions
- handle mail
- perform office routine activities
- manage personnel agenda
- use word processing software
- disseminate messages to people
- fill out forms
- administer appointments
- manage digital documents
- organise facilities for office personnel
- communicate schedules to the people concerned
- communicate by telephone
- draft corporate emails
- use microsoft office
- company policies
Optional (EN) · 21
- liaise with typists
- prepare presentation material
- manage budgets
- manage needs for stationery items
- organise travel arrangements for staff
- demonstrate professional attitude to clients
- place orders for printed paper goods
- education law
- write meeting reports
- handle petty cash
- develop documentation in accordance with legal requirements
- use office systems
- accounting techniques
- labour law
- manage online content
- deliver correspondence
- manage accounts
- issue sales invoices
- education administration
- handle financial transactions
- use personal organization software
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