mental health support worker (EN)
ISCO 3412 · v1.2.1
Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- intensive support worker
- mental health community outreach worker
- mental health recovery worker
- mental healthcare worker
- re-ablement worker
- mental health social care worker
- mental health community development worker
- mental healthcare support worker
- mental health outreach worker
- support time and recovery worker
Skills and knowledge
Essential (EN) · 65
- support harmed social service users
- provide social counselling
- assist individuals with disabilities in community activities
- customer service
- involve service users and carers in care planning
- work within communities
- assess the development of youth
- meet standards of practice in social services
- support social service users in skills management
- apply quality standards in social services
- apply problem solving in social service
- legal requirements in the social sector
- protect vulnerable social service users
- contribute to protecting individuals from harm
- monitor service users' health
- undertake risk assessment of social service users
- support the positiveness of youths
- deliver social services in diverse cultural communities
- social sciences
- conduct interview in social service
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- promote social change
- prepare youths for adulthood
- advocate for social service users
- prevent social problems
- support social service users' positiveness
- maintain privacy of service users
- support service users in developing skills
- promote service users' rights
- apply person-centred care
- encourage social service users to preserve their independence in their daily activities
- diagnose psychiatric symptoms
- assess social service users' situation
- assist social service users with physical disabilities
- promote the safeguarding of young people
- relate empathetically
- support service users to use technological aids
- adolescent psychological development
- listen actively
- manage social crisis
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- work in a multicultural environment in health care
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- report on social development
- undertake continuous professional development in social work
- tolerate stress
- refer service users to community resources
- apply organisational techniques
- communicate with social service users
- support social service users with specific communication needs
- social justice
- assist social service users in formulating complaints
- maintain the trust of service users
- company policies
- accept own accountability
- manage stress in the work place
- comply with legislation in social services
- build helping relationship with social service users
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