housing support worker (EN)
ISCO 3412 · v1.2.1
Housing support workers provide support and assistance to elderly, people with a physical impairment or learning disability, homeless people, ex-drug addicts, ex-alcohol addicts or ex-offenders.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- housing support officer
- housing outreach worker
- housing officer
- housing advisor
- assistant housing support worker
- senior housing support worker
- support worker (housing)
- housing advice worker
Skills and knowledge
Essential (EN) · 61
- support harmed social service users
- provide social counselling
- assist individuals with disabilities in community activities
- customer service
- involve service users and carers in care planning
- work within communities
- meet standards of practice in social services
- support social service users in skills management
- apply quality standards in social services
- apply problem solving in social service
- legal requirements in the social sector
- protect vulnerable social service users
- contribute to protecting individuals from harm
- monitor service users' health
- undertake risk assessment of social service users
- deliver social services in diverse cultural communities
- social sciences
- conduct interview in social service
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- promote social change
- advocate for social service users
- prevent social problems
- support social service users' positiveness
- maintain privacy of service users
- support service users in developing skills
- promote service users' rights
- apply person-centred care
- encourage social service users to preserve their independence in their daily activities
- assess social service users' situation
- assist social service users with physical disabilities
- support social service users to live at home
- relate empathetically
- support service users to use technological aids
- listen actively
- manage social crisis
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- work in a multicultural environment in health care
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- report on social development
- undertake continuous professional development in social work
- tolerate stress
- refer service users to community resources
- advise on housing
- apply organisational techniques
- communicate with social service users
- support social service users with specific communication needs
- social justice
- assist social service users in formulating complaints
- maintain the trust of service users
- company policies
- accept own accountability
- manage stress in the work place
- comply with legislation in social services
- build helping relationship with social service users
Optional (EN) · 0
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