family support worker (EN)
ISCO 3412 · v1.2.1
Family support workers provide actionable advice and emotional support to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial difficulties. They provide advice on the best solution for the children in relation to their stay with their families or not, based on the assessment of the family situation. Family support worker also provide information on the available services based on the family's specific needs and the recommendations of the social worker.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- intensive family support worker
- early help family worker
- family engagement worker
- family intervention worker
- early intervention worker (families)
- children and families support worker
- family service worker
- family social care worker
- family advice worker
- family worker (early intervention)
Skills and knowledge
Essential (EN) · 62
- support harmed social service users
- provide social counselling
- assist individuals with disabilities in community activities
- customer service
- involve service users and carers in care planning
- work within communities
- meet standards of practice in social services
- support social service users in skills management
- apply quality standards in social services
- apply problem solving in social service
- legal requirements in the social sector
- protect vulnerable social service users
- family law
- contribute to protecting individuals from harm
- monitor service users' health
- undertake risk assessment of social service users
- deliver social services in diverse cultural communities
- social sciences
- conduct interview in social service
- demonstrate leadership in social service cases
- communicate professionally with colleagues in other fields
- follow health and safety precautions in social care practices
- promote social change
- support social service users to manage their financial affairs
- advocate for social service users
- prevent social problems
- support social service users' positiveness
- maintain privacy of service users
- support service users in developing skills
- assist families in crisis situations
- promote service users' rights
- apply person-centred care
- encourage social service users to preserve their independence in their daily activities
- assess social service users' situation
- assist social service users with physical disabilities
- relate empathetically
- support service users to use technological aids
- listen actively
- manage social crisis
- review social service plan
- apply decision making within social work
- adhere to organisational guidelines
- apply holistic approach within social services
- work in a multicultural environment in health care
- apply socially just working principles
- promote inclusion
- maintain records of work with service users
- report on social development
- undertake continuous professional development in social work
- tolerate stress
- refer service users to community resources
- apply organisational techniques
- communicate with social service users
- support social service users with specific communication needs
- social justice
- assist social service users in formulating complaints
- maintain the trust of service users
- company policies
- accept own accountability
- manage stress in the work place
- comply with legislation in social services
- build helping relationship with social service users
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