membership manager (EN)
ISCO 2431 · v1.2.1
Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- membership management officer
- membership director
- membership and subscription manager
- club manager
- subscription manager
- regional membership manager
- membership supervisor
- membership sales manager
- membership account manager
- membership coordinator
- member records manager
Skills and knowledge
Essential (EN) · 22
- create solutions to problems
- customer service
- manage staff
- supervise the management of an establishment
- manage membership database
- analyse membership
- corporate social responsibility
- identify customer's needs
- provide information
- use communication techniques
- coordinate membership work
- manage membership
- provide membership service
- supervise work
- develop membership strategies
- develop professional network
- product comprehension
- customer relationship management
- liaise with managers
- recruit members
- follow company standards
- communication principles
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