quick service restaurant team leader (EN)
ISCO 5246 · v1.2.1
Quick service restaurant team leaders manage operations in a quick service restaurant.
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Source aliases (EN)
- fast food team leader
- fast service shift team leader
- fast food shift team leader
- fast service team leader
Skills and knowledge
Essential (EN) · 20
- maintain personal hygiene standards
- comply with food safety and hygiene
- greet guests
- handle customer complaints
- upsell products
- manage staff
- supervise the work of staff on different shifts
- monitor stock level
- maintain customer service
- plan shifts of employees
- work in a hospitality team
- supervise crew
- supervise food quality
- maintain a safe, hygienic and secure working environment
- plan medium to long term objectives
- train employees
- execute opening and closing procedures
- process customer orders
- ensure food quality
- manage medium term objectives
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