hospitality entertainment manager (EN)
ISCO 1411 · v1.2.1
Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- amusement manager
- entertainments manager
- resort entertainment manager
- entertainment manager
- holiday camp entertainment manager
- holiday entertainment manager
- cruise entertainment manager
Skills and knowledge
Essential (EN) · 18
- create solutions to problems
- comply with food safety and hygiene
- implement marketing strategies
- coordinate events
- handle customer complaints
- manage staff
- provide tourism related information
- promote the use of sustainable transport
- manage health and safety standards
- recreation activities
- negotiate price
- evaluate entertainment programme
- plan events
- implement sales strategies
- present reports
- plan multi-agenda event
- train employees
- develop entertainment programmes
Optional (EN) · 26
- manage inspections of equipment
- supervise entertainment activities for guests
- manage budgets
- greet guests
- engage local communities in the management of natural protected areas
- manage conservation of natural and cultural heritage
- maintain incident reporting records
- obtain sponsorship
- recruit employees
- use e-tourism platforms
- virtual reality
- promote virtual reality travelling experiences
- improve customer traveling experiences with augmented reality
- create annual marketing budget
- ecotourism
- ensure safety in hospitality establishment
- maintain customer service
- support local tourism
- educate on sustainable tourism
- demonstrate intercultural competences in hospitality services
- plan shifts of employees
- support community-based tourism
- augmented reality
- ensure cross-department cooperation
- assist clients with special needs
- build business relationships
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