rental service representative (EN)
ISCO 5249 · v1.2.1
Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- rental service assistant
- rental service desk clerk
- rental sales assistant
- rental service desk supervisor
- rental service team leader
- rental specialist
- rental sales desk agent
- rental sales desk supervisor
- rental service worker
- rental advisor
- rental sales manager
- rental sales worker
- rental service supervisor
- rental service manager
- rental sales team leader
- rental sales supervisor
- rental service desk agent
- rental sales desk clerk
Skills and knowledge
Essential (EN) · 22
- guarantee customer satisfaction
- perform multiple tasks at the same time
- communicate with customers
- apply numeracy skills
- assist customers
- identify customer's needs
- handle rental overdues
- record customers' personal data
- financial capability
- process payments
- achieve sales targets
- maintain inventory of rented items
- manage claims process
- have computer literacy
- provide customers with price information
- product comprehension
- provide customer follow-up services
- review completed contracts
- process data
- work independently in rental services
- company policies
- handle financial transactions
Optional (EN) · 21
- create solutions to problems
- operate cash register
- speak different languages
- use different communication channels
- credit card payments
- types of aircraft
- build rapport with people from different cultural backgrounds
- office equipment
- contract law
- agricultural equipment
- facilitate official agreement
- types of maritime vessels
- machinery products
- manage contracts
- use customer relationship management software
- industrial tools
- listen actively
- mining, construction and civil engineering machinery products
- communicate by telephone
- show diplomacy
- manage theft prevention
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