spa attendant (EN)
ISCO 5142 · v1.2.1
Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- health club attendant
- sauna room attendant
- spa technician
- wellness consultant
- steam room attendant
- health spa attendant
- mineral springs attendant
- hot springs attendant
- suntan studio attendant
Skills and knowledge
Essential (EN) · 21
- guarantee customer satisfaction
- maintain personal hygiene standards when cleaning
- ensure sanitation
- sell services
- provide athletic equipment to clients
- order supplies
- greet guests
- handle customer complaints
- sell products
- allocate locker space
- monitor stock level
- organise on-site amenities
- types of spa
- maintain customer service
- restock towels
- maintain cleaning equipment
- quality standards
- clean spa work areas
- clean building floors
- process payments
- keep up to date with spa products
Optional (EN) · 19
- assist guest departure
- implement marketing strategies
- oversee spa maintenance
- health, safety and hygiene legislation
- plan spa services
- manage health and safety standards
- maintain work area cleanliness
- collect items for laundry service
- ensure health and safety of customers
- personal protective equipment
- ensure health and safety of staff
- produce sales reports
- restock toilet facilities' supplies
- respond to customers' inquiries
- manage infection control in the facility
- analyse goal progress
- provide customer follow-up services
- control temperature
- company policies
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