bed and breakfast operator (EN)
ISCO 5152 · v1.2.1
Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met.
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Source aliases (EN)
- hotelier
- b&b owner
- guest house proprietor
- bed and breakfast owner
- b&b proprietor
- guest house operator
- b&b operator
- private hotel proprietor
- guest house owner
- bed and breakfast manager
- private hotel owner
- bed and breakfast proprietor
- b&b manager
Skills and knowledge
Essential (EN) · 20
- guarantee customer satisfaction
- customer service
- manage budgets
- greet guests
- handle customer complaints
- monitor financial accounts
- process booking
- manage the customer experience
- assist at check-in
- identify customer's needs
- maintain customer service
- support local tourism
- food hygiene rules
- forecast occupancy demand
- measure customer feedback
- process reservations
- manage hospitality revenue
- maintain customer records
- hotel operations
- handle financial transactions
Optional (EN) · 27
- property management software
- oversee guest laundry service
- local area tourism industry
- deal with arrivals in accommodation
- food waste monitoring systems
- clean household linens
- manage staff
- tend to guests with special needs
- service rooms
- handle chemical cleaning agents
- use e-tourism platforms
- maintain reception area
- maintain linen operation
- handle linen in stock
- promote virtual reality travelling experiences
- ecotourism
- design customer experiences
- self-service technologies in tourism
- ensure price competitiveness
- manage inventory
- ensure cleanliness of food preparation area
- use resource-efficient technologies in hospitality
- take room service orders
- notify customers on special offers
- manage guest support services
- develop strategies for accessibility
- handle guest luggage
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