labour relations officer (EN)
ISCO 2423 · v1.2.1
Labour relations officers implement labour policy in an organisation, and advise trade unions on policies and negotiation. They handle disputes, and advise management on personnel policy as well as facilitate communication between trade unions and managerial staff.
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Source aliases (EN)
- industrial relations officer
- industrial liaison officer
- union representative
- labour policy officer
Skills and knowledge
Essential (EN) · 16
- apply conflict management
- advise on personnel management
- represent the organisation
- maintain relations with local representatives
- government policy implementation
- establish collaborative relations
- gather feedback from employees
- protect employee rights
- represent union members
- personnel management
- advise on conflict management
- employment law
- advise on organisational culture
- build trust
- ensure gender equality in the workplace
- support employability of people with disabilities
Optional (EN) · 13
- create solutions to problems
- moderate in negotiations
- inspect government policy compliance
- maintain relationships with government agencies
- facilitate official agreement
- monitor company policy
- respond to enquiries
- business communication
- ensure cross-department cooperation
- promote inclusion
- advise on government policy compliance
- monitor organisation climate
- manage government policy implementation
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