gambling manager (EN)
ISCO 1431 · v1.2.1
Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manage and train staff and strive to improve the profitability of their business. They take responsibility for all gambling activities and ensure that relevant gambling rules and regulations are followed.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- gambling facility managing director
- gambling general manager
- general manager
- gambling chief executive officer
- gambling facility general manager
- gambling facility chief executive officer
- gambling facility manager
- gambling managing director
Skills and knowledge
Essential (EN) · 26
- manage supplies
- display betting information
- represent the organisation
- manage budgets
- liaise with local authorities
- manage staff
- supervise the work of staff on different shifts
- follow ethical code of conduct of gambling
- recruit employees
- follow betting strategies
- prevent money laundering in gambling
- assist customers
- establish daily priorities
- corporate social responsibility
- supervise game operations
- maintain customer service
- measure customer feedback
- set organisational policies
- supervise daily information operations
- monitor customer behaviour
- perform project management
- analyse gambling data
- train employees
- advise on betting
- identify indicators of problem gambling
- follow company standards
Optional (EN) · 19
- organise labour
- monitor casino finances
- work in an organised manner
- handle customer complaints
- schedule recreation facilities
- keep task records
- handle incidents
- online gambling
- place bets
- identify customer's needs
- apply gaming psychology
- recreation activities
- manage online gambling
- manage logistics
- apply knowledge of human behaviour
- handle game complaints
- develop recreation programmes
- manage recreational facility
- promote recreation activities
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