online community manager (EN)
ISCO 2432 · v1.2.1
Online community managers provide and maintain an interactive environment facilitated by applications such as social media, forums and wikis. They maintain the relations between different digital communities.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- digital community manager
- online reachout manager
- social media manager
- social media reachout manager
- online content and community manager
- social media specialist
- social media strategist
- online community managers
- online community specialist
- interactive media specialist
Skills and knowledge
Essential (EN) · 53
- perform online data analysis
- keywords in digital content
- integrate strategic foundation in daily performance
- manage feedback
- plan marketing strategy
- translate requirement concepts into content
- web analytics
- use e-services
- study sales levels of products
- pricing strategies
- evaluate marketing content
- use different communication channels
- manage profitability
- use content management system software
- digital communication and collaboration · Type not available
- research website users
- develop digital content
- apply social media marketing
- create annual marketing budget
- corporate social responsibility
- analyse consumer buying trends
- define measurable marketing objectives
- market research
- track key performance indicators
- coordinate marketing plan actions
- analyse internal factors of companies
- brand marketing techniques
- plan marketing campaigns
- develop online community plan
- digital media
- impart business plans to collaborators
- integrate marketing strategies with the global strategy
- manage content development projects
- content marketing strategy
- collaborate in the development of marketing strategies
- provide written content
- develop professional network
- analyse customer service surveys
- online moderation techniques
- analyse external factors of companies
- marketing mix
- authoring software
- market pricing
- marketing principles
- create content title
- identify potential markets for companies
- build trust
- align efforts towards business development
- corporate sustainability
- carry out forum moderation
- follow up online user requests
- perform market research
- analyse work-related written reports
Optional (EN) · 12
- manage schedule of tasks
- business intelligence
- behavioural science
- identify technological needs
- develop inclusive communication material
- manage content metadata
- conduct search engine optimisation
- information confidentiality
- identify ICT user needs
- content development processes
- digital content creation · Type not available
- use personal organization software
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