quality services manager (EN)
ISCO 1219 · v1.2.1
Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.
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Source aliases (EN)
- quality assurance coordinator
- quality control services manager
- quality service supervisor
- quality control manager
- quality assurance services manager
- quality assurance supervisor
- quality service coordinator
- quality control process auditor
Skills and knowledge
Essential (EN) · 17
- create solutions to problems
- strive for company growth
- train staff in quality procedures
- define quality standards
- corporate social responsibility
- improve business processes
- oversee stock quality control
- analyse test data
- quality standards
- business processes
- adhere to organisational guidelines
- database quality standards
- quality assurance methodologies
- perform quality audits
- liaise with managers
- follow company standards
- business knowledge
Optional (EN) · 14
- perform pre-assembly quality checks
- customer service
- set quality assurance objectives
- analyse business processes
- project management
- communicate test results to other departments
- evaluate employees
- assess supplier risks
- use measurement instruments
- plan health and safety procedures
- business strategy concepts
- perform project management
- lead inspections
- management systems standards
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