medical administrative assistant (EN)
ISCO 3344 · v1.2.1
Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- healthcare assistant
- medical PA
- PA
- medical assistant
- health services administrative assistant
- personal assistant
- healthcare secretary
- administrative assistant in medical institution
- medical institution personal assistant
- medical receptionist
- secretary in medical institution
- medical institution administrative assistant
Skills and knowledge
Essential (EN) · 14
- clinical reports
- use spreadsheets software
- manage budgets
- answer patients' questions
- administrative tasks in a medical environment
- maintain healthcare user data confidentiality
- collect healthcare user's general data
- manage personnel agenda
- use communication techniques
- send samples to laboratory
- medical informatics
- type on electronic devices
- apply organisational techniques
- communicate by telephone
Optional (EN) · 28
- insurance law
- monitor billing procedures
- order supplies
- coordinate events
- medical terminology
- allocate bills
- handle paperwork
- organise travel arrangements for staff
- record treated patient's information
- analyse insurance needs
- manage healthcare users' data
- healthcare administration
- process medical insurance claims
- transcription methods
- record healthcare users' billing information
- fill out forms
- fix meetings
- professional documentation in health care
- comply with legislation related to health care
- listen actively
- work in a multicultural environment in health care
- communicate in foreign languages with health service providers
- plan schedule
- pathology
- manage accounts
- work in multidisciplinary health teams
- transcribe dialogues
- types of insurance
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