administrative assistant (EN)
ISCO 3343 · v1.2.1
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- general office clerk
- clerical assistant
- administrative office assistant
- office administrator
- office clerk
- executive administrative assistant
- administrative office worker
- communications assistant
Skills and knowledge
Essential (EN) · 20
- maintain statutory books
- perform business research
- use spreadsheets software
- disseminate internal communications
- file documents
- organise business documents
- keep task records
- disseminate general corporate information
- use office systems
- handle mail
- perform office routine activities
- disseminate messages to people
- fill out forms
- manage digital documents
- ensure proper document management
- organise facilities for office personnel
- plan schedule
- draft corporate emails
- use microsoft office
- company policies
Optional (EN) · 21
- create import-export commercial documentation
- respect data protection principles
- prepare presentation material
- coordinate events
- speak different languages
- maintain inventory of office supplies
- organise travel arrangements for staff
- maintain internal communication systems
- monitor staff absences
- process commissioned instructions
- handle petty cash
- transcription methods
- manage personnel agenda
- accounting techniques
- fix meetings
- business communication
- provide customer follow-up services
- deliver correspondence
- issue sales invoices
- liaise with managers
- use personal organization software
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